Product Operations Professional - Programme Overview
Training & Coaching Content
My Product Operations Professional Programme has been designed to introduce professionals to the role of Product Ops, and upskill existing practitioners as they build and scale the function within their organisation.
The programme has been built based on my years of experience in the role, learning what works, what doesn’t and where challenges and gaps lay. This deals with just as much tactical aspects as strategic and encourages you to adapt what you learn to your own style and business needs, rather than using anything as a blueprint to force into place. It also incorporates the tactics and ideas from other pioneers in the Product Operations community worldwide.
The content is outlined below and can be delivered in a concentrated, course-style format, or as a longer coaching style across weeks or months and fit with your business setting.
Part 1
Defining Product Operations
Role definition
Scope - what it is and what it is not
Pillars of Product Operations
Comparing with your business needs
Pillars of Product Operations - in Detail
Strategic Support
Business Alignment
Data-informed Decision-making
Valued Communication
Iterative Improvement
Cross-functional Collaboration
Discovery
Surveys
Speak to staff
Existing processes and resources
Observation
Meetings
Part 2
Product Operations Strategy & Roadmap
Vision & Strategy
Alignment to Product Strategy
Prioritisation
Roadmap
Supporting the Product Development Lifecycle with Product Operations
Product Discovery
Facilitating workshops & meetings
Enabling market research & analysis
Providing good documentation & information collation spaces
Embedding good practice early on
Prioritisation
Development & Launch
GTM planning
Feedback
Data-informed decision making
Communication practices
Iteration & Growth
Good data usage embedded
Alignment of teams & efficiency at scale
Tool usage
Pivoting
Clear communications
Trust
Preparation
Resource allocation & balance
Sunsetting & Exiting
Part 3
Supporting all Areas of the Business
Sales
Marketing
Delivery & Support
Leadership
Tech Leadership Specifically
Core Outcomes of Product Operations
Building Trust & Facilitating Trust
Embedding ways of working
Part 4
Measuring Success
KPIs - Measuring Product Operations
OKRs - Measuring Product Operations Initiatives
First 90 Days
Day 1-30
Day 31-60
Day 61-90
Learning Time: 12 hours
If you are being coached (Product Ops Coaching for Individuals), the content is delivered across the session:
Price: Free/Included
or
As a separate Training Programme:
Price: £1400 / $1800
Get in touch with Graham via LinkedIn to sign up